Terms of Service
1. Applicable Law
The applicable law for the company Hizakura B.V. which is operated out of Leiden, the Netherlands is Dutch law.
2. Jurisdiction and Venue
Hizakura B.V. is a company operated out of the Netherlands and falls under Dutch jurisdiction. It is registered at Bargelaan 200, 2333 CW Leiden. The venue for any law suits shall be the Netherlands in the city of Leiden.
Hizakura B.V. assigns address space in good faith and according to the RIPE NCC's guidelines and regulations. Any misconduct is without Hizakura B.V.'s knowledge and without Hizakura B.V.'s consent. Therefore Hizakura B.V. is not liable for any misconduct of its clients.
4. No Refunds
Unless your service is no longer provided you are not entitled to a refund.
5. User Tracking and Cookies
Payment is due immediately, if your invoice is overdue you will get terminated immediately.
7. Blacklisted IP Addresses
If your assigned IP address gets listed on the Spamhaus or Barracuda blacklist a fine of EUR 100, +VAT if applicable, per blacklisted IP address will be charged and your service will be immediately terminated.
8. Due Diligence
During the validation process various documents may be requested.
9. Use of common sense in regards to the usage of Internet Protocol(IP) Resources
Clients are required to use common sense when they are in doubt if an activity is acceptable, if you need to ask whether your activity is disallowed it probably is.
10. Abuse Policy
Any form of abuse will result in an immediate termination, you are required to keep your service secure at all times.
You have to maintain your own backups.
12. Traffic Anonymizer
Services that anonymize traffic are forbidden. An example of this is the Tor service, you are not allowed to run any kind of traffic anonymizer and will get terminated immediately if you do so.
13. Best Effort
Services are provided on a best effort basis without any guarantees.
14. Bulk Mailing
Any form of bulk mailing is not allowed and you will get immediately terminated if you bulk mail.
15. Mail Ports
Open mail ports are a privilege and not a right.
16. Copyright Infringement
If you infringe on copyrights you will get immediately terminated.
17. Data Loss
Hizakura B.V. is neither responsible nor liable in case of a data loss, you are required to keep your own backups.
18. No Hand Holding
Services are provided for professionals and captains of industry, there won't be any hand holding or software support.
19. Accurate Account Details
Any information you provide needs to be kept up to date at all times, if you provide wrong information your service will get terminated immediately.
20. RIPE NCC Database Assignment
Your information will be used to create a RIPE NCC Database Assignment for the Internet Protocol(IP) resources you are using.
21. Validation.com Verification
Before your service is getting activated you will be verified via Validation.com.
22. Service Provisioning and Verification
Services are not automatically provisioned and accounts are not automatically verified, please keep this in mind and wait at least 72 hours before inquiring about your order.
23. Email Address Verification
Your email address needs to be verified before your service is provisioned.
24. Controversial Services
You are not allowed to host controversial content and services. If there is a good chance that other people think that what you are hosting is a problem it is a problem.
25. Service Duration
Your service is provided for the duration of your billing cycle and may be discontinued afterwards.
26. Inflation Adjustment
After 12 months of service your service fee will get adjusted on a yearly basis if necessary.
27. No Reselling
Services are not allowed to be resold.
Acceptable Use Policy
Check our Acceptable Use Policy here.
Services provided by partner or vendor of Hizakura requires additional terms and policies.
RIPE - RIPE Legal Information
APNIC - APNIC Policies
ARIN - ARIN Policies
AFRINIC - AFRINIC Policies
LACNIC - AFRINIC Policies
IANA - IANA Number Resources
Paypal - Paypal User Agreement - Netherlands
Validation.com - Validation.com Terms of Service